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PROFESSIONAL CERTIFICATION EXAM PREPARATION

Credential: Project Management Professional (PMP)®

Certifying Organization: Project Management Institute (PMI)®, USA 

What is it about?

 

Project Management Professional (PMP)® credential recognizes demonstrated knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources. 

Who is it for?

It’s widely accepted that PMP® certification is a must for project managers. However, project management training and certification can also benefit other professionals at all levels of an organization, including process engineers and team leaders, six sigma, and other quality-control specialists, business analysts, produce consultants, and IS/IT professionals. It can help those contributing to projects understand how to keep their deliverables on time and on budget.

PMP is a registered mark of the Project Management Institute, Inc.

Credential: Certified Management Accountant (CMA)®

Certifying Organization: Institute of Management Accountants (IMA), USA.

What is it About?

CMA® certification awarded by the Institute of Management Accountant  (IMA), USA is the advanced professional citification specifically designed to measure the accounting and financial management skills that drive business performance. Achieving the CMA credential demonstrates your mastery of financial planning, analysis, control, and decision support. The CMA exam is designed to measure the advanced skills required to be an effective member of finance and accounting teams within organizations and to create value in today’s complex and challenging business environment.

Who is it for?

Certified Management Accountant (CMA®) certification is ideal for management accounting professionals, financial managers, accountants, candidates preparing for the CMA exam, accredited professionals (such as CPAs) seeking CPEs and students enrolled in finance and accounting courses.



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Credential: Certified Public Accountant (CPA®) 

 

Certifying Organization:  American Institute of Certified Public Accountants (AICPA), USA

What is it about?

 The Certified Public Accountant (CPA) course provides a basis for professional careers such as Accounting, Auditing, Finance Management, Tax Management and Consultancy. The CPA Exam is an internationally accepted professional qualification, which measures candidates’ technical competence, with emphasis on the practice of public accounting.

The primary functions CPA fulfills relate to assurance services, or public accounting. In assurance services, also known as financial audit services, CPAs attest to the reasonableness of disclosures, the freedom from material misstatement, and the adherence to the applicable generally accepted accounting principles (GAAP) in financial statements.

Who is it for?

The Certified Public Accountant (CPA) is the highest accounting credential in the U.S.  This program is ideal for accountants, auditors, and tax consultants.

Credential: Certified Manager of Quality/Organizational Excellence (CMQ/OE®)

Certifying Organization: American Society for Quality (ASQ), USA

 What is it about?

The CMQ/OE is a professional who leads and champions process-improvement initiatives—everywhere from small businesses to multinational corporations—that can have regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement. The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.

 Who is it for?

This course is ideal for Quality personnel who are preparing for the American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam or want to further develop their professional development. It is also designed for Quality Managers who are interested in a refresher course.

 

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Credential: Certified Commercial Contract Manager (CCCM®)

Certifying Organization: National Contract Management Association (NCMA), USA.

What is it about?

Certified Commercial Contracts Manager (CCCM) exam preparation program focuses on core competencies recognized by the National Contract Management Association (NCMA), USA. Coursework addresses the most up-to-date information available in the procurement and contracting.  Students will develop a solid understanding of the contracting process and key elements of procurement and acquisition, including contract formation, negotiation, financial analysis and risk management.

 

 Who is it for?

 This program is for people working in large or small organizations, government and commercial entities, or as entrepreneurs. It will benefit those working as contract administrators, subcontractors, procurement managers, project managers, quality assurance personnel, engineers and others who wish to enter the field or advance their career. 

 

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Credential: Certified Cost Professional (CCP®)

Certifying Organization: Association for the Advancement of Cost Engineering (AACE) International, USA

 What is it about?

Certified Cost Engineer/Consultant (CCE/CCC) certification from the Association for Advancement of Cost Engineers-International (AACEI), USA  is designed to establish credentials to recognize your professional expertise.  This certification program gives professionals a means to validate their skills and knowledge. CCE/CCC certification will distinguish you as a Certified Cost Engineer/Consultant who has the knowledge and skills that impact the bottom line.

Who is it for?

This course is intended for Project Managers, Cost Control Managers, Estimators, Planners, Quantity Surveyors, business administrators, people working in the field of Cost and Planning at any levels, and for anybody interested in scheduling, cost control, finance and optimization of resources around their working environment.

 

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Credential: Risk Management Professional (PMI-RMP)®

Certifying Organization: Project Management Institute (PMI)®USA

What is it About?

Risk Management Professional (PMI-RMP)® credential awarded by the Project Management Institution (PMI)®, USA is a response to project management’s increasing growth, complexity and diversity. Globally recognized and demanded, the PMI-RMP® fills the need for a specialist role in project risk management. It recognizes your unique expertise and competency in assessing and identifying project risks, mitigating threats and capitalizing on opportunities, while still possessing a baseline knowledge and practical application in all areas of project management.

Who is it for?

The PMI-RMP® demonstrates skill and competence in the specialized area of project risk management. If you’re a project team member responsible for assessing and identifying project risks while mitigating threats and capitalizing on opportunities or looking to fill the risk management specialist role on your project team, hone your basic project management skills and showcase your specialized expertise to employers, the PMI-RMP® credential is for you.

 

 PMI-RMP is a registered mark of the Project Management Institute, Inc.

Credential: Planning & Scheduling Professional   (PSP®)

 

Certifying Organization: Association for the Advancement of Cost Engineering (AACE), USA

 

What is it About?

The PSP requirements have been established to reflect the sophistication of individuals in today’s planning and scheduling industry and to fairly measure their knowledge, experience and best management practices. PSP certification will distinguish you as a Planning and Scheduling Professional who has the knowledge and skills that impact the bottom line. With AACE Certification, you can be sure that you have met a high quality standard. AACE’s PSP is accredited by the Council of Engineering & Scientific Specialty Boards (CESB).

Who is it for?

Planning & Scheduling Professional (PSP) credential awarded by the Association for Advancement of Cost Engineers-International (AACEI), USA is for individuals who are interested in enhancing and validating their planning and scheduling skills. If you are involved in planning and scheduling related activities or interested in advancing your career in this field, the PSP credential is the right certification for you.

 

 

 

Credential: Planning & Scheduling Professional   (PSP®)

 

Certifying Organization: Association for the Advancement of Cost Engineering (AACE), USA

 

What is it About?

The PSP requirements have been established to reflect the sophistication of individuals in today’s planning and scheduling industry and to fairly measure their knowledge, experience and best management practices. PSP certification will distinguish you as a Planning and Scheduling Professional who has the knowledge and skills that impact the bottom line. With AACE Certification, you can be sure that you have met a high quality standard. AACE’s PSP is accredited by the Council of Engineering & Scientific Specialty Boards (CESB).

Who is it for?

Planning & Scheduling Professional (PSP) credential awarded by the Association for Advancement of Cost Engineers-International (AACEI), USA is for individuals who are interested in enhancing and validating their planning and scheduling skills. If you are involved in planning and scheduling related activities or interested in advancing your career in this field, the PSP credential is the right certification for you.

 

 

Credential: Certified Six Sigma Green Belt (CSSGB)

Certifying Organization: American Society for Quality (ASQ), USA

What is it about?

Six Sigma Green Belt certification Program provides an understanding of each step in the Define, Measure, Analyze, Improve and Control (DMAIC) methodology and many of the associated analysis tools.  Six Sigma is by far the most successful Management Approach that has delivered results. Simply defined, Six Sigma is a powerful data driven, customer focused management methodology that delivers validated improvements in profitability and productivity. This course references the American Society for Quality (ASQ) Six Sigma Green Belt Body of Knowledge, and gives you the knowledge needed to serve as a Green Belt on a Process Improvement Team.

Who is it for?

The CSSGB program is ideal for leaders, executives, managers, engineers, supervisors, quality improvement personnel, and change agents participating in Six Sigma process improvement at any level.

 

 

                      CERTIFIED  CONSTRUCTION MANAGER (CCM)                                                          

Credential: Certified Construction Manager

Certifying Organization: Construction Manager Certification Institute

What is it about?

The Certified Construction Manager® (CCM®) is the gold standard in personnel credentials for the Construction Management profession. It is the only CM certification accredited by the American National Standard Institute (ANSI) under the International Organization for Standardization’s 17024 standard. CCMs have voluntarily met the prescribed criteria of the CCM® program with regards to formal education, field experience and demonstrated capability and understanding of the CM body of knowledge. CCMs are committed to excellence in Construction program/project management, career advancement and the pursuit of knowledge.

Who is it for?

This program is for construction managers, supervisors, construction proect managers, and individuals who work in related fields construction, architecture, interior design, facility managers, real estate managers, etc. 

 


 

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Credential: Certified Information Systems Auditor (CISA®)

Certifying Organization: ISACA, USA

What is it about?

Since 1978, the CISA program has been the globally accepted standard of achievement among information systems (IS) audit, control and security professionals The skills and practices that CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA demonstrates proficiency and is the basis for measurement in the profession. With a growing demand for individuals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.

Who is it for?

The CISA Certification was specifically created for professionals with work experience in information systems auditing, control or security that include: IS/IT Auditors, IS/IT Consultants, IS/IT Audit Managers, Security, Professionals, and Non-IT Auditors

Credential: Certified Information Security Manager (CISM®) 

Certifying Organization: ISACA, USA

What is it about?

The CISM credential demonstrates your information security management expertise. The uniquely management-focused CISM certification promotes international security practices and recognizes the individual who manages designs, and oversees and assesses an enterprise’s information security.  CISM means higher earning potential and career advancement. Recent independent studies consistently rank CISM as one of the highest paying and sought after IT certifications.

Who is it for?

CISM is designed specifically and exclusively for individuals who have experience managing an information security program. CISM targets the information security manager-the individual who has progressed beyond the practitioner focus, whose emphasis is no longer technical or specialist skills, and who has moved on to the management of an enterprise’s information security program. CISM is for the individual who must manage and oversee the enterprise’s information security effort, including the practitioners, many of whom may hold other certifications the field offers.

Credential: Certified Business Analysis Professional (CBAP®)

Certifying Organization: International Institute of Business Analysis (IIBA), Canada

What is it about?

The Certified Business Analysis ProfessionalTM (CBAP®) designation is a professional certification for individuals with extensive business analysis experience. CBAP® recipients are experts in identifying the business needs of an organization in order to determine the best solutions. More and more companies are recognizing the CBAP®designation and the value and expertise that these professionals bring to their organizations.

Who is it for?

This program is ideal for professionals who are involved in: Business analysis, Systems analysis, Requirements analysis or management, Process improvement, and Consulting.

 

Credential: Global Professional Human Resource Manager (GPHR®)

Certifying Organization: The HR Certification Institute (HRCI), USA

What is it about?

Let the business world know you have the knowledge and skills needed to manage HR challenges in a global marketplace. Earn the Global Professional in Human Resources® (GPHR®) from HR Certification Institute® (HRCI®). The GPHR demonstrates your mastery of multinational HR responsibilities, including strategies of globalization development of HR policies and initiatives that support organizational global growth.

Who is it for?

To be eligible for the GPHR you must meet one of the following conditions for education and experience:

  • Have at least two years of experience* in a global professional-level HR position a Master’s degree or higher,
  • Have at least three years of experience* in a professional-level HR position (at least two in global HR) a Bachelor’s degree, OR
  • Have at least four years of experience* in a professional-level HR position (at least two in global HR) a high school diploma.

 

 

*Note: Global HR experience is defined as having direct, cross-border HR responsibilities for two or more countries or regions

 


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Credential: LEED Green Associate (LEED GA)

Certifying Organization: Green Building Certification Institute (GBCI) of U.S. Green Building Council (USGBC), USA

What is it about?

LEED (Leadership in Energy and Environmental Design) is an internationally recognized certification system that measures how well a building or community performs across all the metrics that matter most: energy savings, water efficiency, CO2 emissions reduction, improved indoor environmental quality, and stewardship of resources and sensitivity to their impacts. Developed by the U.S. Green Building Council (USGBC), LEED provides building owners and operators a concise framework for identifying and implementing practical and measureable green building design, construction, operations and maintenance solutions.

Who is it for?

LEED GA is designed for anyone interested in pursuing a career in fields related to the green building industry who do not necessarily participate in design and construction work. LEED GA is a prerequisite for other LEED specialty exams and will make you  more marketable to potential employers and clients, as it will confirm your general understanding of LEED concepts and sustainable building practices.

Credential: Certified in Risk and Information Systems Control (CRISC®

Certifying Organization: ISACA, USA

What is it about?

The Certified in Risk and Information Systems Control™ certification (CRISC™, pronounced “see-risk”)  recognizes a wide range of professionals for their knowledge of enterprise risk and their ability to design, implement, monitor and maintain IS controls to mitigate such risk. The CRISC designation will not only certify professionals who have knowledge and experience identifying and evaluating entity-specific risk, but also aid them in helping enterprises accomplish business objectives by designing, implementing, monitoring and maintaining risk-based, efficient and effective IS controls.

Who is it for?

CRISC™ is designed for IT professionals who have hands-on experience with risk identification, assessment, and evaluation; risk response; risk monitoring; IS control design and implementation; and IS control monitoring and maintenance.

Credential: The Open Group Architecture Framework (TOGAF®) Certified

Certifying Organization: The Open Group, UK

What is it about?

The TOGAF® certification program enables architecture service providers and tools vendors to demonstrate that their products and services support the enterprise architect using TOGAF® Architecture Development Method (ADM), a comprehensive, open method for enterprise architecture. TOGAF® ADM complements and can be used in conjunction with all major frameworks. TOGAF is an industry standard architecture framework that may be used freely by any organization wishing to develop an information systems architecture for use within that organization. Certification from The Open Group provides customers with assurance that products and services conform to open standards. This assurance enables market growth, and benefits both customers and vendors alike.

Who is it for?

TOGAF® certification programs exist for individuals, trainers, training, professional services, and tool support.

Credential: Certified Information Systems Security Professional (CISSP®)

Certifying Organization: (ISC)²®

What is it about?

If you plan to build a career in information security – one of today’s most visible professions –and if you have at least five full years of experience in information security, then the Certified Information Systems Security Professional (CISSP®) credential should be your next career goal. The CISSP was the first credential in the field of information security, accredited by the ANSI (American National Standards Institute) to ISO (International Standards Organization) Standard 17024:2003. CISSP certification is not only an objective measure of excellence, but a globally recognized standard of achievement.

Who is it for?

The CISSP credential is ideal for mid- and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers.

 

 

Credential: Certified Supply Chain Professional (CSCP®)

Certifying Organization:  APICS, USA.

What is it about?

The APICS CSCP designation is the most widely recognized educational program designed for operations and supply chain management professionals around the world. Demonstrate your mastery of supply chain management best practices by earning your APICS CSCP designation. By earning the APICS CSCP designation, you will demonstrate significant commitment to your profession and your career, distinguish yourself as an industry expert, and excel with your newly acquired specialized knowledge.

Who is it for?

APICS CSCP education is essential if you are interested in increasing your knowledge and expertise in the field of global supply chain management, specifically in the areas of customer relations, international trade, information technology enablement, and physical logistics; consulting or facilitating supply chain functions or working with ERP systems; creating a common standard of understanding, vocabulary, resources, and frameworks within your company to address your supply chain challenges and opportunities.

Credential: Certified in Production and Inventory Management  (CPIM®)

Certifying Organization: Advancing Productivity, Innovation, and Competitive Success (APICS), USA.

What is it about?

The APICS CPIM program provides operations management professionals with relevant, essential education that equips them for today’s marketplace. The in-depth approach taken to understanding and evaluating production and inventory activities within a company’s global operations is why this certification is preferred by thousands of employers worldwide.

Who is it for?

APICS CPIM certification is ideal for anyone who is in: Production and inventory management, operations, Supply chain management, Procurement, Materials management, and Purchasing.

Credential: Certificate in Investment Performance Measurement (CIPM)®

Certifying Organization: CFA Institute, USA

What is it about?

The CIPM credential is the investment industry’s only designation dedicated to  investment performance analysis and presentation. It is the premier mark of distinction for professionals seeking to increase their mastery of performance measurement principles.

Who is it for?

The CIPM program is designed to test candidates’ mastery of a specialized curriculum in the areas of ethics, performance evaluation, and application of the Global Investment Performance Standards (GIPS). The CIPM program is ideal for performance analysts, client relationship managers, investment consultants, GIPS verifiers, compliance officers, regulators, and software developers.

Credential: Certificate in Investment Performance Measurement (CIPM)®

Certifying Organization: CFA Institute, USA

What is it about?

The CIPM credential is the investment industry’s only designation dedicated to  investment performance analysis and presentation. It is the premier mark of distinction for professionals seeking to increase their mastery of performance measurement principles.

Who is it for?

The CIPM program is designed to test candidates’ mastery of a specialized curriculum in the areas of ethics, performance evaluation, and application of the Global Investment Performance Standards (GIPS). The CIPM program is ideal for performance analysts, client relationship managers, investment consultants, GIPS verifiers, compliance officers, regulators, and software developers.

Credential: Certified Basel III Professional (CBP)


Certifying Organization: Basel Certification Institute


What is it About?

 

Certified Basel iii Professional (CBP) is a vendor neutral certification program that has been designed to prove that professionals have the knowledge and skills needed to understand and support Basel III compliance

Who is it for?

Consultants, IT and Information Security Directors, Managers and Professionals, Chief Risk and Compliance Officers, Process Owners, Network, System and Security Administrators.

Credential: Professional in Human Resources (PHR®)

Certifying Organization: The HR Certification Institute (HRCI), USA

What is it about?

Advance your HR career by earning the Professional in Human Resources® (PHR®) from HR Certification Institute® (HRCI®). The PHR demonstrates your mastery of the technical and operational aspects of HR management, including U.S. laws and regulations. The PHR is for the HR professional who has experience with program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization, and has responsibilities that focus on the HR department rather than the whole organization.

Who is it for?

To be eligible for the PHR you must meet one of the following conditions for education and experience:

  • Have at least one year of experience in a professional-level HR position a Master’s degree or higher,
  • Have at least two years of experience in a professional-level HR position a Bachelor’s degree, OR
  • Have at least four years of experience in a professional-level HR position a high school diploma.

 

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Credential: Senior Professional in Human Resources (SPHR®)

Certifying Organization: The HR Certification Institute (HRCI), USA

What is it about?

Showcase the HR leadership recognition you deserve with the Senior Professional in Human Resources® (SPHR®) from HR Certification Institute® (HRCI®). The SPHR demonstrates your mastery of the strategic and policy-making aspects of HR management as practiced in the U.S. The credential is designed for big-picture thinkers responsible for planning rather than implementing HR policy. Organizations seek out SPHR professionals for their proven accountability for HR department goals, for breadth and depth of knowledge in all HR disciplines, and for understanding business issues beyond the HR function.

Who is it for?

To be eligible for the SPHR you must meet one of the following conditions for education and experience:

  • Have at least four years of experience in a professional-level HR position a Master’s degree or higher,
  • Have at least five years of experience in a professional-level HR position a Bachelor’s degree, OR
  • Have at least seven years of experience in a professional-level HR position a high school diploma.

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Credential: Professional in Human Resources – International) (PHRi)


Certifying Organization: The HR Certification Institute (HRCI), USA


What is it about?

Earn international HR acclaim with the Professional in Human Resources – International™ (PHRi™) from HR Certification Institute® (HRCI®). The PHRi (formerly the Human Resources Business Professional™ or HRBP™), for internationally based practitioners, validates professional-level competency, knowledge and skills to help to propel your HR career forward. With the PHRi, you demonstrate mastery of generally accepted technical and operational HR principles in a single international setting.

Who is it for?

To be eligible for the PHRi you must meet one of the following conditions for education and experience:

  • Have at least one year of experience in a professional-level HR position a master’s degree or global equivalent,
  • Have at least two years of experience in a professional-level HR position a bachelor’s degree or global equivalent, OR
  • Have at least four years of experience in a professional-level HR position a high school diploma or global equivalent.

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Credential: Senior Professional in Human Resources – International (SPHRi)

Certifying Organization: The HR Certification Institute (HRCI), USA

What is it about?

Demonstrate your strategic international HR leadership with the Senior Professional in Human Resources – International™ (SPHRi™) from HR Certification Institute (HRCI). The SPHRi (formerly the Human Resources Management Professional™ or HRMP™), for internationally based HR leaders, validates senior-level HR competency and mastery of generally accepted HR principles in strategy, policy development and service delivery in a single international setting.

Who is it for?

To be eligible for the SPHRi you must meet one of the following conditions for education and experience*:

  • Have at least four years of experience in a professional-level HR position a master’s degree or global equivalent, 
  • Have at least five years of experience in a professional-level HR position a bachelor’s degree or global equivalent, OR
  • a minimum of seven years of experience in a professional-level HR position a high school diploma or global equivalent.

* The SPHRi requires documented knowledge of local employment laws.


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      PROJECT MANAGEMENT PROFESSIONAL

Program Description

Get grounded in the essential elements of high-level business courses. Fast track to advance your knowledge base, make more informed decisions, develop successful strategies and achieve your personal and organizational goals. You will learn how key components of various business units must be integrated and aligned to achieve short and long-term success.

This program is presented by a team of expert faculty specializing in accounting, finance, strategy, marketing and management. With practical examples, case studies and practice, this is your seminar to accelerate to the next level of excellence.

Learning Objectives

·   Discover how all components of a business fit together

·   Read and understand financial statements and analyze the financial health of a business

·   Gain insights into the economy and its impact on your business

·   Develop a business strategy and establish a sustainable competitive position

·   Learn the language of business and communicate effectively on business matters to any audience level

·   Develop an effective organization and successfully manage people

·   Enjoy an invaluable peer-to-peer learning experience

 Who Should Attend

Workshop is for anyone interested in obtaining an effective, broad-based overview of the functional areas often covered in university-level MBA programs.

Course Overview

For women looking to advance their careers, sobering realities need to be considered and addressed. Despite years of advances in both legal and corporate policy, many qualified women don’t get the jobs they want. Misperceptions, stereotypes and misplaced emotions on the part of either gender can still sabotage a woman’s career hopes—unless she takes a more strategic approach to her career.

This course shows you how to strategically use your strengths and abilities—your competitive edge—while mastering your emotions in even the most unwelcoming atmosphere. You’ll learn how to build a network of support, take smart risks and view competition in a more positive light. Discover how to conduct yourself in a manner that earns you respect, and pursue your goals with positive energy. Return to your job feeling confident, ready to compete fearlessly, and in a better position to be recognized for your true capabilities.

What You Will Cover

·   Becoming a more confident, assertive woman in a competitive, male-dominated world

·   Getting out of your comfort zone and developing a more resilient mindset

·   Gaining a competitive advantage by taking smart career risks

·   Initiating and forming friendly competitor and challenger relationships

·   Expanding your strategic network in a virtual world

·   Learning how to collaborate with people you don’t like

Who Should Attend

Female business professionals who are looking to move forward in their organizations by developing the best possible leadership style to fit the positions they want.

 

Course Overview

Planning, supervising and evaluation of sales force efforts within the guidelines set by strategic marketing planning are the principal responsibilities of sales and marketing managers.  This program helps student develop Sales/Marketing knowledge and strategic skills. It provides an opportunity to learn the very latest in strategic decision making and performance analysis and evaluation techniques.

 

What you will study

 

  • Understanding Personal Selling and Marketing Concepts
  • Understanding Buyer Behavior
  • Developing A Presentation Strategy
  • Management of Sales Force
  • CRM
  • Negotiating Buyer Concerns
  • Market Research
  • Forecasting Demand
  • Brand Management
  • Managing Retailing and Wholesaling
  • Advertising and Sales Promotion
  • Marketing Mix
  • Developing Marketing Strategies
  • Managing & Delivering Marketing Programs 

Who is it for

Marketing/Sales Executive, Marketing Manager, Sales Manager,  Account Manager in a Marketing Agency, and Self Employment.

 

Quantity Surveying

Quantity surveying is a function that combines within   itself   the   elements of Civil Engineering, Economics, Finance, Material Sciences, Statistics, Valuation, Management etc. Accordingly the Certificate in Quantity Surveying has been designed as an inter-disciplinary Program that builds upon all the aforesaid disciplines. The Program equips participants with tools and techniques required to do their job effectively as engineers and quantity surveyors with government departments, construction companies and consultants.

What you will learn

  • Estimation of quantities
  • Preparation of BOQs and submission of tenders
  • Identification of claims and extra works at sites
  • Administration of contracts
  • Arbitration and dispute resolution
  • Cost control
  • Whole life costing
  • Value management
  • Risk management
  • Procurement management
  • Preparation of contract bills
  • Contract documentation
  • Final accounts
  • Construction project management
  • Contractual disputes

Who should attend

Quantity surveyors, estimators, project managers, construction managers, procurement managers, and contract managers.

 

Quantity Surveying

Quantity surveying is a function that combines within   itself   the   elements of Civil Engineering, Economics, Finance, Material Sciences, Statistics, Valuation, Management etc. Accordingly the Certificate in Quantity Surveying has been designed as an inter-disciplinary Program that builds upon all the aforesaid disciplines. The Program equips participants with tools and techniques required to do their job effectively as engineers and quantity surveyors with government departments, construction companies and consultants.

What you will learn

  • Estimation of quantities
  • Preparation of BOQs and submission of tenders
  • Identification of claims and extra works at sites
  • Administration of contracts
  • Arbitration and dispute resolution
  • Cost control
  • Whole life costing
  • Value management
  • Risk management
  • Procurement management
  • Preparation of contract bills
  • Contract documentation
  • Final accounts
  • Construction project management
  • Contractual disputes

Who should attend

Quantity surveyors, estimators, project managers, construction managers, procurement managers, and contract managers.

 
 

Executive Leadership

An intensive executive leadership training program that explores your role as a leader, visionary and strategic thinker!

Executive leadership training is the first step on the road to achieving your potential as a leader. You’ll come away with an understanding of what makes executive leadership different from other kinds of leadership roles, how to shape organizational excellence, which global competencies are critical to success today and how to gain personal mastery of your own leadership.
And you will profit from the shared insights and experiences of peers who, like you, are senior managers looking for answers through advanced executive leadership training.

 What you will learn

  •  The Leadership Challenges
  •  Strategic Leadership, Prioritization and Goal Setting
  • Situational Leadership and Coaching for Team Development
  • Building Trust, Understanding Personal Values, and Making Ethical Decisions
  • Motivation, Communication and Emotional Intelligence
  • Leadership Development Plans

Who Should Attend

Midlevel managers or executives who lead others with managerial responsibility. It will benefit executives who require strong decision-making skills and the ability to lead and motivate others.

 
 
 

Course Overivew

 Human Resources practitioners are faced with unprecedented challenges and opportunities in meeting the  needs of competitive business organizations. To meet these challenges successfully requires s up-to date  information and current perspectives on the strategic alignment of the HR function with corporate objectives.

 The Strategic Human Resources Management Certificate program offers a current, comprehensive, and      practical grounding in the major areas required of a human resources professional. The program is conveniently  scheduled and offer direct skills practice along with expert guidance from instructors who are practitioners or  consultants in the field.

What you will study

  • The Strategic Role of Human Resource Management
  • Equal Opportunity and the Law.
  • Strategic Human Resource Management and the HR Scorecard.
  • Job Analysis.
  • Personnel Planning and Recruiting.
  • Employee Testing and Selection.
  • Interviewing Candidates.
  • Training and Developing Employees.
  • Performance Management and Appraisal.
  • Managing Careers.
  • Establishing Strategic Pay Plans.
  • Pay for Performance and Financial Incentives.
  • Benefits and Services.
  • Ethics, Justice and Fair Treatment in HR Management.
  • Labor Relations and Collective Bargaining.
  • Employee Safety and Health.
  • Managing Global Human Resources.

Who is it for

Human resouuce managers, office administrators, compansation specialists, recruitment officers, and anybody who is interested in into Human Resource Management profession.

 

 

Customer Relationship Management

This course examines customer relationship management (CRM) as a key strategic process within all organizations and serves as a foundation course in the Service Management Program. CRM is defined as the overall process of building and maintaining profitable customer relationships by delivering value and satisfaction to the customer. Focusing on process, strategy and technology, this course leads students from understanding the fundamentals of CRM through the implementation of CRM systems and analysis of customer data. It discusses the CRM philosophy as well as the systems in place that incorporate and integrate information from sales, marketing and service.

What will you study

  • CRM Vision (Leadership, Social Worth, Value Proposition)
  • CRM Strategy (Objectives, Segments, Effective Interactions)
  • Values Customer Experience (Understanding Requirements, Monitoring Expectations)
  • Organizational Collaboration (Culture and Structure, Customer Understanding, Incentives and Compensations, Partners and Suppliers)
  • CRM processes (Customer Life Cycle, Knowledge Management)
  • CRM Information (Data, Analysis, One View Across Channels
  • CRM Technology (Applications, Architecture, Infrastructure)
  • CRM Metrics (Cost to Serve, Satisfaction, Loyalty, Social Costs)

Who should attend

Middle and senior-level managers from marketing, e-commerce, sales and operations, Product, brand, e-marketing and advertising managers, finance managers responsible for customer profitability measurements and analysis Sales and service managers.

 

 

 

Office Administration

An administrator’s role is to provide support to specialists to enable them to do their job, to carry out the effective implementation of information and processes and to hold everything together so that departments can function.  In short, administrators are an integral part of a team and are instrumental in its success! The Administrator will need strong organization skills to make a good impression and exceed people’s expectations.  Good time management and the ability to plan and prioritize your work will be essential. Good communication skills are paramount to enable you to work effectively. Communicating through  a variety of channels will be demanding, but getting this right is the key to being a successful administrator. 

What will you study

  • Introduction to Office Administration
  • Composing, Editing, and Producing Documents in Final Format
  • Information Distribution
  • Rules of Grammar
  • Business Etiquette
  • Terminology and Basic Concepts of Information Processing
  • Document Layout, Design, and Reproduction
  • Basic Management Principles
  • Recruitment and Selection and Performance Evaluation
  • Legal and Ethical Issues
  • Job Analysis
  • Compensation and Benefits and Record Keeping
  • Accounting Procedures
  • Financial Statement Analysis and Managerial Accounting
  • Software for Business Applications
  • Furniture, Equipment, and Supplies
  • Ergonomics

Who is it for

If you are more established in your role, you will want to learn to develop your skills further, take more control and understand more about the business you are working in. You will start to manage multiple responsibilities and you need to ensure you do this well if you want to be promoted in the future.


Personal Assistant and Secretarial Skills

The office professional has a demanding but rewarding role. Identifying the skills you need to be successful is half the battle.  The role of the PA is constantly evolving.  Today’s PA is multi-skilled and works in a complex role.  One minute being reactive and supportive, the next expected to have a proactive approach in a pressured environment. In this program you will learn some of the key skills that are required to advance in your career.  We have included a mix of top tips and course recommendations to help you achieve what you want out of your role. We want to help you continue to develop your skills and gain a higher level of job satisfaction.

What will you study

  • Institutional management principles and practices
  • Secretarial & Administrative Roles
  • Developing A Professional Image
  • Office Ethics
  • Verbal Communication
  • Written Business Communication
  • Telephone Skills and Etiquette
  • How To Deal With Callers Professionally
  • Planning and  Prioritizing
  • Scheduling of Meetings
  • What To Do Before, During, and  After Meetings
  • Writing Minutes Of Meetings
  • Effective Filing Systems
  • Equipment That Improves Office Efficiency
  • Basic Finance
  • Processing invoices
  • Managing Petty Cash Systems
  • Managing Stationery Supplies & Stock
  • Health  and Safety
  • Management of electronic records

Who is it for

If you are just starting out in your career as a PA, you need to make a good impression. Get a head start by learning how to become more proactive, gain confidence, communicate well and be organized.

 

This course provides an overview of the retailing industry. Primary focus will be on the customer-facing activities of retailers, including assortment planning, the management of in-store operations, the back-door activities (forecasting and supply chain management) that support customer interaction. In addition, current issues facing retailers, such as customer relationship management, industry consolidation and supplier relations, will be explored. The course will also survey topics in finance, operations, information technology and real estate as they relate to retail.

What you will study

  • An Introduction to Retailing
  • Building and Sustaining Relationships in Retailing
  • Strategic Planning in Retailing
  • Retail Institutions by Ownerships
  • Retail Institutions by Store-Based Strategy Mix
  • Web, Non-Store Based, and other Forms of Traditional Retailing
  • Identifying and Understanding Consumers
  • Information Gathering and Processing in Retailing
  • Supply Chain Management
  • Operations Management– Financial Dimensions
  • Developing Merchandise Plans
  • Merchandise Management
  • Pricing in Retailing

Who is it for

This is the right course for aspirants who would like to become retail professionals, anyone who is currently working in the retail industry, and those who own or manage a retail business.

 

 

Managing and Leading Successful Change

 

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Chicago Training and Consultancy is pleased to offer a five-day program in Managing and Leading Successful Change in Abu Dhabi, UAE (May 18-22. 2008). This program will address the fundamental theories, principles and practical tools which will support and encourage organisations to develop and grow in positive and effective ways. In addition, it will consider the essential areas of knowledge, behavioural skills and emotional factors which can make or break the success of change initiatives. It will do this in the context of diverse and multicultural workforces operating in a fast moving global environment where competition is fierce and first-movers often gain a competitive advantage.

Program Objectives

  • Understand the core theories underpinning change.
  • Understand the core theories of managing change.
  • Understand the effects of change in individuals, teams and their organistions.
  • Identify competencies which enable individuals and groups to support the organisation.
  • Effectively communicate the change across cultures.
  • Recognise and use emotions in a constructive way to support change.
  • Design an operational system which anticipates, supports and manages change
  • Develop practical strategies to lead / support / administer / advice on change initiatives.
  • Measure and evaluate performance.
  • Develop positive mental attitudes among employees towards change.

Who Should Attend

The programme is designed to be applicable for all those working in commercial, public sector and not-for-profit organisations. It will draw upon practical examples from all of these areas in order to facilitate the learning of best practice across multiple sectors. This course will address the essential knowledge, behaviour, emotional considerations and practical tools required by directors, managers, development professionals, HR personnel and all those supporting or involved with change intervention or planned intervention

 

 

 

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)